Release Date: May 1, 2016
Expiration Date: April 30, 2019
Format: Enduring
Credit: 1.0 CME

Faculty/Course Developer

Dorie Rosauer, RN, MBA
Sr. Patient Safety & Risk Consultant, MedPro Group

Program Details

Plastic surgeons face multiple challenges in everyday practice, such as managing patient expectations, handling patient complaints and requests for refunds and waivers, and incorporating new communication channels, such as social media. This program touches on all of these topics and provides plastic surgeons with informative case studies, lessons learned from litigation, and risk management strategies.

Educational Objectives

Upon completion of this activity, learners should be able to:

• Evaluate closed-claims data to identify patterns and trends in malpractice risk.
• Discuss the importance of patient selection criteria and screening for body dysmorphic disorder (BDD).
• Identify risk-reduction strategies to address unrealistic patient expectations, patient complaints, and requests for refunds/waivers.
• Identify best practices for managing social media and advertising risks.

CE and Premium Credit Details

MedPro Group is pleased to offer insureds an opportunity to earn continuing education hours. There is no cost for this test or the corresponding CE credit. Please make sure you have viewed the activity completely before taking this test. If you pass the test with a score of 70 percent or higher, you will be issued 1.0 CE credit and can print a copy of the CE certificate for your education files.

Program Approval

MedPro Group is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. MedPro Group designates this enduring activity for a maximum of 1.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Healthcare providers should claim only the credit commensurate with the extent of their participation in the activity. Osteopathic physicians, nonphysician doctors, and advanced practice healthcare professionals may take the test and submit their certificates to their professional CE accrediting bodies for review and consideration.

Premium Credit

This activity offers 1.0 hour of risk education credit with full documented participation. MedPro Group insureds who successfully complete this activity might be eligible to apply earned risk education hours toward a premium credit.

Approval by MedPro Group does not imply acceptance by a state or provincial board. Premium credit eligibility and amount are subject to state insurance filings and policy type. Completion of a risk management course does not imply or guarantee renewal.

To learn more about premium credit eligibility, contact MedPro Group's Customer Service Team at 800-463-3776.

Commercial Support and Faculty Disclosure

MedPro Group developed this CE activity without commercial support. CE planners, content developers, editors, committee members, and MedPro Group Patient Safety & Risk Solutions staff report that they have no relevant financial relationships with any commercial interests.

Legal Disclaimers

The information and guidance provided here should not be construed as medical or legal advice. Because the facts applicable to your situation may vary, or the regulations applicable in your jurisdiction may differ, please contact your attorney or other professional advisors if you have any questions related to your legal or medical obligations or rights, state or federal laws, contract interpretation, or other legal questions.

About MedPro Group

MedPro Group is the marketing name used to refer to the insurance operations of The Medical Protective Company, Princeton Insurance Company, PLICO, Inc. and MedPro RRG Risk Retention Group. All insurance products are underwritten and administered by these and other Berkshire Hathaway affiliates, including National Fire & Marine Insurance Company. Product availability is based upon business and regulatory approval and may differ between companies.

Privacy Statement

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Terms of Use and Copyright

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Contact Us

If you have any comments, questions, or concerns, please email us at crmteam@medpro.com or call 800-463-3776.

Technical Requirements

This activity is best experienced using the most current browser (or its previous version) of Firefox, Chrome, Safari, Internet Explorer, or Microsoft Edge. For all activities featuring audio, you must have a sound card and speakers. To view graphic images and references that appear in separate "pop-up" windows, you must have JavaScript and session cookies enabled on your computer. Adobe Acrobat Reader may be required for certain activities.

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