A Complex Reality: Electronic Health Record Risks and Quality Improvement Opportunities

Release Date: February 1, 2022
Expiration Date: January 31, 2025
Format: Enduring
Credit: 1.0 CME, 1.0 CDE, or 1.0 CNE

Faculty

Risk Solutions Team, MedPro Group

Program Details

Electronic health record (EHR) systems have revolutionized the documentation of patient care, and they have become ubiquitous in modern healthcare. Although physicians, dentists, and other healthcare professionals have seen the benefits of these systems, they also have noted numerous challenges associated with EHR design, usability, workflow patterns, and more. EHRs also have introduced a new dynamic in malpractice liability. The publications presented in this activity — Electronic Health Records: Patient Safety and Liability Concerns and Using an EHR System as a Quality Improvement Tool in Your Healthcare Practice — examine various risk factors associated with EHRs as well as ways to use the technology for auditing and quality improvement.

Educational Objectives

Upon completion of this activity, learners should be able to:

  1. Describe the activities associated with the two-phase approach to EHR implementation/conversion
  2. Understand how poor documentation practices in EHRs can contribute to patient harm and professional liability exposure
  3. Identify strategies to address alert fatigue triggered by EHR systems
  4. Articulate the key components of an EHR audit policy
  5. Identify high-risk aspects of care or care documentation to measure during auditing
  6. Explain the importance of a comprehensive auditing process that culminates in data analysis, communication of results, implementation of corrective actions, and ongoing monitoring


CE and Premium Credit Details

MedPro Group is pleased to offer insureds an opportunity to earn continuing education (CE) hours. There is no cost for this test or the corresponding CE credit. Please make sure you have viewed the activity completely before taking this test. If you pass the test with a score of 70 percent or higher, you will be issued 1.0 CE credit(s) and can print a copy of the CE certificate for your education files.

Webinars do not need to be completed in one sitting, but participants should note the time they stop watching so they can restart the video at the appropriate time.

Program Approval

ACCME Commendation logo MedPro Group is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

MedPro Group designates this enduring activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™.
MedPro Group is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

MedPro Group designates this enduring activity for a maximum of 1.0 CNE. Participants must complete all program components, including obtaining a score of 70% or better on the post-test.
PACE logo MedPro Group
Nationally Approved PACE Program
Provider for FAGD/MAGD credit.
Approval does not imply acceptance by
any regulatory authority or AGD endorsement
October 1, 2022 to September 30, 2025.
Provider ID# 218784

MedPro Group designates this continuing dental education activity as meeting the criteria for up to 1.0 hour(s) of CE credit. Doctors should claim only those hours actually spent in the activity.

Participants should claim only the credit commensurate with the extent of their participation in the activity. Individuals not seeking CME, CDE or CNE may take the test and submit their certificates to their professional CE accrediting bodies for review and consideration.

Premium Credit

This activity offers 1.0 hour(s) of risk education credit with full documented participation. MedPro Group insureds who successfully complete this activity might be eligible to apply earned risk education hours toward a premium credit. To receive a 1-year risk management premium credit, insureds must take two 1-hour on-demand programs.

Approval by MedPro Group does not imply acceptance by a state or provincial board. Premium credit eligibility and amount are subject to state insurance filings and policy type. Completion of a risk management course does not imply or guarantee renewal.

To learn more about premium credit eligibility, please contact us at 800-463-3776.

Commercial Support and Faculty Disclosure

MedPro Group developed this CE activity without commercial support. CE planners, content developers, editors, committee members, and MedPro Group Risk Solutions staff report that they have no relevant financial relationships with any commercial interests or ineligible company.

Legal Disclaimers

The information and guidance provided here should not be construed as medical or legal advice and should not be construed as rules or establishing a standard of care. Because the facts applicable to your situation may vary, or the regulations applicable in your jurisdiction may differ, please contact your attorney or other professional advisors if you have any questions related to your legal or medical obligations or rights, state or federal laws, contract interpretation, or other legal questions.

About MedPro Group

MedPro Group is the marketing name used to refer to the insurance operations of The Medical Protective Company, Princeton Insurance Company, PLICO Inc., and MedPro RRG Risk Retention Group. All insurance products are underwritten and administered by these and other Berkshire Hathaway affiliates, including National Fire & Marine Insurance Company. Product availability is based upon business and/or regulatory approval and may differ between companies.

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Contact Us

If you have any comments, questions, or concerns, please email us at riskmanagement@medpro.com or call 800-463-3776 x119649.

Technical Requirements

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