Sorry Works!

Registration

Course Description

This presentation will provide an overview of disclosure and apology principles using cases and real-world examples.  Audience members will learn how to run to a problem and stay connected with consumers, even after crippling injuries or deaths potentially caused by medical errors. The presentation will show attendees how to implement disclosure principles in their practices and keep the culture alive going forward. 
Target Audience

The educational design addresses the needs and issues of healthcare providers including physicians, nurses, physician assistants, healthcare administrators, and office practice managers.

Accreditation and Disclosure Statement

This activity is planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Oklahoma State Medical Association (OSMA) and PLICO. The OSMA is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
The OSMA designates this activity for a maximum of 2 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Faculty, CME Planning, Reviewer and Moderator have no relevant financial relationships with ineligible companies to disclose. The OSMA CME Manager has mitigated all information with ineligible companies and has resolved all conflicts of interest if applicable.

To officially receive AMA PRA Category 1 Credits™ and a CME certificate of participation, the attendee must complete the online evaluations for each presentation attended.

The Oklahoma State Medical Association has been surveyed by the Accreditation Council for Continuing Medical Education (AC­CME) and awarded Accreditation with Commendation for six years as a provider of continuing medical education for physicians.The ACCME accreditation seeks to assure the medical community and the public that the Oklahoma State Medical Association provides physicians with relevant, effective, practice-based continuing medical education that supports US health care quality improvements.The ACCME employs a rigorous, multilevel process for evaluating institutions' continuing medical education programs according to the high accreditation standards adopted by all seven ACCME member organizations. These organizations of medicine in the US are the American Board of Medical Specialties, the American Hospital Association, the American Medical Association, the Association for Hospital Medical Education, the Association of American Medical Colleges, the Council of Medical Specialty Societies, and the Federation of State Medical Boards of the US, Inc."